Refund policy

Refund Policy

At Wander Plus, your satisfaction is our priority. We offer a 30-day refund window to ensure you are completely happy with your purchase.

Refund Eligibility

You may request a refund within 30 days of your purchase if the product is unused, in original condition, and in its original packaging. Refunds are processed after we receive and inspect your returned item.

Refund Process

To initiate a refund, please contact our support team at supportwanderplus@gmail.com with your order number and reason for the refund. We will provide you with return shipping instructions. Once we receive your return, we will inspect it and process your refund within 7-10 business days.

Refund Exceptions

The following items are not eligible for refunds: items that show signs of wear or damage; items that have been used or washed; personalized or custom-made products; items purchased during clearance or final sale events; and items without proof of purchase.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective item or our error. In such cases, Wander Plus will cover return shipping costs.

Refund Method

Refunds will be issued to your original payment method. Please allow 5-7 additional business days for the refund to appear in your account, depending on your bank or payment provider.