Shipping policy

Shipping Policy

At Wander Plus, we are committed to delivering your orders efficiently and safely. Please review our shipping terms below.

Shipping Timeframes

We process and ship all orders within 7-15 business days. Orders are shipped Monday through Friday, excluding holidays. Processing time begins after payment confirmation and does not include weekends or public holidays.

Shipping Regions

We currently ship to select countries and regions. Shipping costs and delivery times vary depending on your location. Specific shipping information will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email to supportwanderplus@gmail.com. You can use this number to monitor your package's progress with our carrier.

Customs and Delays

International orders may be subject to customs clearance, taxes, and duties imposed by the destination country. Wander Plus is not responsible for delays caused by customs procedures, import restrictions, or duties. Any additional fees are the responsibility of the customer.

Shipping Issues

If your package arrives damaged or is lost in transit, please contact our support team at supportwanderplus@gmail.com within 48 hours with tracking information and photos. We will work with the carrier to resolve the issue.